Relationship Between Organizational Capacity and Quality management of Academic Services in Higher Education

Abstract

The focus of the discussion of this paper is on the management of private vocational high schools in West Bandung Regency. The purpose of this study was to conduct a study on the effectiveness of private vocational high school management in West Bandung Regency. This type of research uses a qualitative approach with a case study method and uses a questionnaire filling technique. This paper specifically discusses the management effectiveness survey of private vocational high schools in West Bandung Regency. After conducting the research, the findings obtained are as follows, the effectiveness of management of private vocational high schools in West Bandung Regency in general shows that the perception of management effectiveness is in the very good category. The results of the survey on the effectiveness of the management of vocational high schools in West Bandung Regency also show that the dimensions of school objectives provide the highest level of effectiveness with an average of 3.67. So that in general the management of private vocational high schools in West Bandung Regency has been running effectively with a record of improvement in several aspects that are still lacking