Relationship Between Organizational Capacity and Quality management of Academic Services in Higher Education

Abstract

This research aims for study relationship between organizational capacity and quality management of academic services in higher education. Approach quantitative descriptive with analysis correlation and regression used for test hypothesis. Findings disclose that there is connection positive and significant relationship between organizational capacity and quality management of academic services in higher education. it because statistical test results show that influential organizational capacity significant to quality service academic. Those results obtained because good organizational capacity will leads to academic quality service. The results of this study can used more carry on for development of organizational and management capacity models quality service academics at higher education.